Program Updates


November 18, 2022

Texas Utility Help is not accepting new energy bill assistance applications at this time. We continue to process submitted applications until all available funds are distributed. We will contact applicants by email to give status updates or ask for more information, if needed.

For those who still need energy assistance:

  • Homeowners may qualify for utility assistance through the Texas Homeowner Assistance program.
  • You can also visit Help for Texans to search for local organizations that may be able to provide utility bill assistance.

Water and wastewater utility assistance is still available, and eligible households are encouraged to apply.


November 4, 2022

Texas Utility Help is accepting new online applications for energy bill assistance. Qualified homeowners and renters can get help with total past due utility payments for electricity, natural gas, and propane plus up to $2,400 in prospective payments.

Applicants must meet the following criteria to qualify:

  • Household income must be at or below 150% of Federal Poverty Income Guidelines.
  • At least one occupant in the household must be a United States citizen or Qualified Alien.

July 13, 2022

Due to overwhelming interest in the program, we are currently not accepting new applications for energy assistance while we process the ones already in the queue. However, we are still continuing to take new applications for water and wastewater utility bills.

The volume of applications we received speaks to the tremendous need for utilities assistance – especially as we continue to see record high temperatures this summer.

Here’s what you need to know:

  • If you have already submitted your application for energy assistance, it is still under review. We will contact applicants by email using the information provided to give status updates. Sufficient funds are available to assist those who have already submitted (if eligible).
  • If you had started your application for energy assistance, but not yet submitted it, you are encouraged to complete it as soon as possible, as funds are limited.
  • Submitted applications will continue to be processed until all available funds are distributed.
  • Water and wastewater utility bills will continue to be processed and ample funds are available.
  • Applications are processed in the order in which they are received, with a priority given to those who have experienced or are under threat of having services disconnected.
  • For those who still need assistance, please visit Help for Texans, to search for local providers who may be able to provide utility bill assistance.