Page Last Updated: July 13, 2022

Program Update

Due to overwhelming interest in the program, we are currently not accepting new applications for energy assistance while we process the ones already in the queue. However, we are still continuing to take new applications for water and wastewater utility bills.

The volume of applications we received speaks to the tremendous need for utilities assistance – especially as we continue to see record high temperatures this summer.

 

Here’s what you need to know:

  • If you have already submitted your application for energy assistance, it is still under review. We will contact applicants by email using the information provided to give status updates. Sufficient funds are available to assist those who have already submitted (if eligible).
  • If you had started your application for energy assistance, but not yet submitted it, you are encouraged to complete it as soon as possible, as funds are limited.
  • Submitted applications will continue to be processed until all available funds are distributed.
  • Water and wastewater utility bills will continue to be processed and ample funds are available.
  • Applications are processed in the order in which they are received, with a priority given to those who have experienced or are under threat of having services disconnected.
  • For those who still need assistance, please visit Help for Texans, to search for local providers who may be able to provide utility bill assistance.